Terms for Online Delivery
Customer Streaming Service:
- Upon purchase, you receive a free Mediazilla account to view your 4K video via a browser or your Mediazilla App (Phone, Tablet, Smart TV), similar to other popular streaming services.
- This is mainly a streaming service, and you can view your show on any device by simply logging into your account. Downloads are often enabled 2-4 weeks after the show.
Your Private Delivery Account:
- Your online account remains active indefinitely under MEDIAZILLA's terms.
- You can update your email and password within your account. Use the Mediazilla password recovery feature if needed (https://mediazilla.com/forgot).
- Activation links in emails expire after one month, but we can resend links upon request. Check your junk folder for activation emails.
- It's your responsibility to ensure delivery items are correctly received in your account.
Purchase Private Deliveries from Our Website:
- Access to your dance show requires a unique link and possibly a password from your dance school. Links are not publicly visible on our site.
- Multiple copies of the show require separate emails and Mediazilla accounts.
- Purchases can be made via debit/credit card and will appear in your account within 24 hours or once the show becomes available.
- We update the status of editing and availability of Private Delivery on the dedicated webpage.
Purchase DVDs:
- DVD purchases require a unique link and possibly a password from your dance school, similar to online deliveries.
- You can order multiple DVDs at once. DVDs are available for a limited period, and bulk delivery dates will be announced on your school payment page.
- Faulty DVDs are exchangeable within one month of delivery via your school.
Terms of Our "Free Filming Service" for Schools:
- The free filming service is contingent upon meeting the agreed unit price and a minimum order quantity, typically 30 copies, or the equivalent monetary value. By booking us in to film your show you agree to pay any shortfall.
- Our prices given on the website are a guide and may change due to the length of the show and distance from us.
- Our service is a STREAMING service, and we activate downloads at a later date to enable people to keep a physical copy.
- While DVDs are available, we encourage online versions for convenience and sustainability. Minimum order requirements apply.
- A fee is applied for editing to obscure individual faces; however, obtaining permission from all performers can avoid these costs.
Paid Filming Option:
- When a dance school opts for our paid filming service, upon full payment, they receive shared copyright, permitting them to produce and sell the show as they wish.
- The fee must be paid in full before the link to the filmed content is provided to them. This ensures that all rights and accesses are clearly defined and agreed upon before distribution.
Please note: These terms are subject to change and reflect our commitment to providing quality service while respecting copyright laws and ensuring customer satisfaction. For more detailed information or specific inquiries, please contact us at team@20.media or visit our website.